This shop is excellent!!! Let me share my experience as to why I feel this way. In the early hours of the morning in late October of 2022 I was traveling down I-5 driving home from visiting my son and his family in Northern Washington to my home in the Sacramento CA area in my 2007 Toyota Tundra SR5 4WD pickup. About 75 miles north of Portland my truck started acting up, and rather dramatically and erratically at that, and I determined that I had lost both 5th & 6th gears in my transmission. I did my best limping down I-5 into the Portland area so I could get to either a Toyota Dealership or a Transmission shop to get my problem diagnosed and repaired. Having been a mechanic in the late 70's & 80's, and then a Snap-On Tool Dealer in the 90's and early 2000's, I had a pretty decent background to fall back on in recognizing what I was possibly in for regarding the repair costs and down time I would be up against in my journey to get back home (I was dreading that it would take several days, if not a whole week). So while searching Google for my options of where to take my truck, I found this shop and made it my destination to see if they could adequately help me, and get me back on the road headed home. The reviews I read were very favorable, which gave me hope, and boy was I about to be rewarded with one of the best experiences in a vulnerable situation I could possibly hope for. From the extremely nice lady at the counter, and the very competent tech that diagnosed and repaired my issue, and the very gracious owner of the shop, Bob Bauer, who took great care of me in my situation, I was in great hands. They got my truck repaired at the highest level of competence and professionalism possible, and almost 1-1/2 years later it's performing flawlessly. Thank You Bob, and your entire staff, I am a very happy and satisfied customer!
Dave so very happy things are going so well. Thanks for the very kind words on
- Mr. Transmission - Milex Complete Auto Care - Wilsonville