I was on a 9 hour road trip on a Saturday when my car broke down half way. I was able to get my car to Milex. They had closed at 1, but Bob was still there. He quickly offered to help. He helped track down parts, and even went as far as calling in one of his techs after hours. I was beyond impressed with the level of customer service provided, and am so thankful for the help given so my kids and I could get back on the road. The shop was very clean, and reasonably priced. Thank you Bob for going above and beyond.