About a year and a half ago, I took my truck in and bob quoted me a transmission rebuild. As a mechanic myself, I requested a bench build, where you take just the transmission in and they rebuild it and give it back to you. Once they had the transmission apart, I recieved a call to update me on what they found, as the price would be slightly higher than the quote. This happens all the time in the Auto world, which I understood- however, I felt that I was kept completely in the loop. Once installed, the transmission shifted flawlessly. Great service, great communication, I recommend this shop to anyone in the area.