Needed an oil change, and saw these guys online and were near me. Website said you could come in any time, but I decided to call ahead and see if they had the time. I feel that was a good move, as when they answered and I asked, they said they were real busy that day and asked if tomorrow would be better. I accepted and booked a time tomorrow. Tomorrow rolled around and figures out, a lot more people were coming in with crazy problems, needing their help, and asked if I could book it for tomorrow again. Seeing my problem as far inferior and thinking I'd be lower on the priory queue, I accepted once more. It wasn't like I was busy or anything so I had the time and luxury it seemed the others in there did no have. third day rolls around and I come back in and it actually looked like a very chill day for them. They took my car and I walked across the street for a bite to eat. Spent maybe 10 minutes before getting a call and they told me they were done with the oil change, but upon their inspection the air filter was trashed. Offered me a replacement for 20$. I don't know too much about cars, so I accepted, and later tried looking up just air filters online. Mind you, I have no idea what's in my car, or what they even did if anything, and perhaps it was only placebo, but I felt my A/C was a lot better driving back home after that.All in all, I'd say it was worth the wait, especially considering he cut me 10$ off the oil change for waiting so long, bringing my total from the oil change and air filter to 30$.