Went here to get a rebuilt transmission, expecting to pick it up a week later. They called me the day I was hoping to pick it up saying that it was going to cost me $2000 more than what I already paid. Decided to take my car somewhere else and told Mr. Transmission to put the pieces of my car in the trunk so that the new location could rebuild my transmission at the price I could afford, Bob did place the peices that were removed in a big Tupperware container (which I am thankful for the thoughtfulness behind that), although some pieces were missing.
I can certainly understand Esther's frustration. There is never any way to know for sure what all the failed parts are in a transmission before you open it up. On rare occasions the repair costs do exceed estimates and in this case there was a large number of uncommon parts required and a damaged case; which all drove the cost up considerable. We did offer to really work on the final price in the end.....
- Mr. Transmission - Milex Complete Auto Care - Wilsonville