I had them install a brand new factory clutch in my Mitsubishi Lancer Evolution and gave me a good price ($1600) then during the installation they told me the price went up $775 due to a new part they had to buy. Then they told me my car had to stay 2 weeks later then the original date stated in the beginning. They only gave it a 3 month 30,000 mile warranty. I started having issues with my car 5 months later, then took it to Mitsubishi dealer ship for a recall on my air bags. The lead tech called me and told my that my clutch was completely shot. I told them that it was only installed 5 months back. The tech further told me there was no way it could have been my fault even if I took it to the race track everyday. I called Bob at Mr. Milex, told him everything the dealership told me. He told me to take the car to them the next morning and they will look at it. I took my car in and he told me it was going to cost me $700 to just look at the clutch. None of that was talked about on the phone. Then told me that it was my fault for not driving right and there was nothing he could do for me and sent me on my way. They wasted my money and my time.
Wanted to respond to this review: A few important facts Chance’s vehicle is a very, high horse power car; roughly 400 Hp. In fact in California before you can purchase a car like this you are required to take a driving class. We did replace all critical clutch performance parts with brand new OE components, e.g. clutch, flywheel, hydraulics, etc. We returned the vehicle in perfect working condition. Seven months later the customer indicated they were having clutch problems. We diagnosed it and based on performance issues we suggested he had burnt his clutch out. Notably, this is a very easy thing to do with such a high horse power vehicle. You don’t need to be racing it to have this happen. We offered to take the transmission out to confirm the condition of the clutch, and expressed if the clutch was burned beyond repair he would be liable for the repair. Bottom line we performed an excellent repair, and were willing to work with Chance. Thank you...Bob Bauer, owner
- Mr. Transmission - Milex Complete Auto Care - Wilsonville