My girlfriend and I went here when her car ignition wouldn't turnover and we were also seeing weird dashboard lighting issues - thought maybe there was an electrical short. Even though they were almost closed and booked solid on Labor Day weekend, they still managed to fit us in and even stayed open late for us. The next morning, they did a quick diagnostics check and discovered that it was likely a dead battery. They charge $95/hour in min. half hour increments. We went to Costco and bought a new battery, then I came back to Mr. Transmission and installed it for her, which they let me do right outside of the garage. One of the mechanics came over twice when I was installing it to make sure I was doing it right, and used his power tool to secure it for me (I only had a manual socket wrench which would have taken 3x longer). They were all super chill, very friendly and honest, and in the end only charged us for a half hour of labor. Bob was the name of the guy who answered the phone and helped us out when we first got there. Great guy. Great experience.