We own a business so I don’t like to give bad reviews but dang this is not the right place to bring your vehicle. Our transmission was rebuilt by Mr Transmission and seems to be working ok but when we picked it up ... 3 And 1/2 WEEKS AFTER we dropped it off...(we only have 2 cars so this was a bit difficult ) Mr Transmission said they didn’t have a way to fix the steering and that we could take it to Les Schwab to get it aligned. We did that, and it cost us additional funds (90.00) to get it fixed. Still the steering was bad and Les Schwab said they did the best they can. We called Mr. Transmission because we were not happy with the sloppy steering and the strange noises the car was making. Mr Transmission told us we could bring the vehicle back in to get it looked at but they had no idea why it would be doing that. Knowing that they couldn’t fix the steering, I decided to go back to the Honda dealership. Honda found stripped screws, missing bolts, the steering column was off and they said that it will take several hours to fix the mistakes that were made. It was shoddy workmanship at best. They said we should take it back or get a refund. We don’t want Mr transmission touching out car again. Hopefully they will make this right with us. We weren’t expecting to have to pay additional to fix the mistakes that they made especially after having our vehicle for over 3 weeks ☹️
Michelle: I am so sorry you feel the way you do. For the record we were entirely willing to bring the vehicle back and fix whatever was wrong. As stated the reason for the delay in getting your transmission finished was our transmission builder fell ill. We are not perfect but we are honest.
- Mr. Transmission - Milex Complete Auto Care - Wilsonville